Refund policy
At The Jamawar, we are committed to providing high-quality products and services. Please review the following policy regarding returns and cancellations:
1. Return Policy: We do not offer any return or exchange for delivered orders. All sales are final, and once an order is delivered, it cannot be returned or exchanged.
2. Cancellations: Customers can request the cancellation of an order before it is delivered. However, the decision to cancel and refund the amount will be at the discretion of The Jamawar.
3. Exceptions: Please note that this policy is applicable to all orders, with the following exceptions:
- Customized or personalized orders cannot be cancelled or returned.
- In the event of receiving a damaged or defective item, please contact us immediately with photos of the item and packaging. We will work with you to resolve the issue and provide a replacement or refund.
4. International Orders: At this time, we do not offer returns or exchanges for international orders due to shipping and customs regulations. Please carefully review the product details and sizing information before placing an international order.
5. Contact Us: If you have any questions or concerns about our policy, please contact us at info@thejamawar.com. We are here to assist you.
6. Changes to Policy: The Jamawar reserves the right to modify or update this policy at any time without prior notice. By making a purchase on our website, you agree to the terms and conditions of our policy.